Book the Session Your Attendees Talk About All Year.
High-energy, funny, and immediately useful. Barbara Khozam delivers keynotes and training on customer service, patient experience, leadership, and resilience that make you look brilliant for booking her.
Six Reasons to Book Barbara
1. Proven on the Platform. More than 2,100 presentations to 95,000+ people in 12 countries. Barbara is one of only three women in the world to hold both the Certified Speaking Professional (CSP) and Accredited Speaker designations. She’s also a Certified Patient Experience Professional (CPXP).
2. Audiences Rate Her. Then Ask for Her Back. At the 2026 Wisconsin Organization of Nurse Leaders conference, 113 attendees rated her keynote. 100% found it valuable. 99% would hear her again. 98% called it actionable.
3. Customized, Not Canned. Barbara does her homework before she ever takes the stage: mystery calls, stakeholder interviews, and review analysis. Your audience hears their own world, and you hear “She really gets us.”
4. They’ll Laugh. Then They’ll Act. Barbara uses humor to open minds, then hands people specific tools they can use the next day. Attendees leave with action steps, not just a motivational high.
5. Easy to Work With. A clear prep process, a short pre-program questionnaire, and simple AV needs. One less thing on your plate.
6. Impact That Outlasts the Event. Barbara follows up to find out what changed. Want to extend the impact? Add a breakout, a leadership workshop, or online reinforcement through The Art of PX.
Check Barbara’s Availability
