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A dollar’s worth of BAD customer service
Have you ever had such a bad customer experience with a company that you talked about it continually for four days? This is such a story. Real World Story: My friend told me the following story about his experience with Dollar Rent A Car. One evening earlier this...
Customer Service Training combines Humor and Creativity to Produce Real Results
The verdict is in. Smiling makes you appear friendly. And friendliness makes people feel welcome. Case closed. Smiling makes the customer feel good, but there are benefits to you, too. Smiling promotes a positive attitude. It also makes you look younger and more...
Barbara Khozam Customer Service Expert Fun and Engaging Speaker
Bob Dietrich, Public Relations Officer for District 5 Toastmasters shares his experience touting Barbara as a phenomenal, fun and engaging presenter
How to deliver exceptional customer service – consistently
Real World Story: I was late for breakfast. The morning meal service ended at 9:30, and the time now was 9:25. I raced down to the restaurant and crossed the threshold at 9:26. I was expecting to be greeted by the restaurant staff with a heavy sigh and an attitude...
Barbara Khozam Customer Service Speaker Testimonial
Zander, of The Rock Church speaks of the amazing presentation Barbara Khozam shared. Zander encourages viewers to hire Barbara today to motivate and teach principles of success
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