Welcome to National Customer Service Week 2021! Every day this week, I will share with you a video that celebrates the HEART of service, along with a word of the day that highlights how we deliver service to others.

Today’s HEART word is Humor. Humor allows us to liven the spirit of others and to lighten tense situations. If you see a co-worker down in the dumps, share a joke with that person and brighten their day. Today, let’s be the agent of change who puts the H in HEART!

Please share your thoughts in the comments section below!

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