What topics does Barbara Khozam cover in her keynote speeches?

Barbara Khozam focuses on customer service and patient experience in her keynote speeches. She provides actionable insights that help businesses improve their customer interactions and enhance overall satisfaction, making her sessions valuable for professionals in various industries.

How can I benefit from Barbara's resources on customer service?

Visitors can download valuable materials that offer practical strategies for improving customer service. These resources are designed to equip businesses with the tools needed to elevate customer interactions and drive better business outcomes.

Who is the ideal audience for Barbara's training sessions?

Barbara's training sessions are ideal for professionals and businesses looking to enhance their customer service strategies. This includes managers, team leaders, and customer-facing staff who want to improve their skills and positively impact customer satisfaction.

What can I expect from attending Barbara's speaking engagements?

Attendees can expect to gain insights into effective customer service practices and patient experience strategies. Barbara's engaging presentations are designed to inspire action and provide practical tools that can be implemented immediately for improved results.

How can I learn more about Barbara's approach to customer service?

You can explore Barbara's homepage for detailed information on her expertise, keynote topics, and available resources. This will give you a comprehensive understanding of her approach and how it can benefit your organization.

Customer Service Speaker | Barbara Khozam

Customer Service / Patient Experience Can Make Or Break A Business

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Customer Service Speaking Topics

Keynote Sessions

Barbara brings this topic to life with a compelling and captivating keynote. Sometimes it can be hard for employees to understand and act on the customer experience. But Barbara makes it educational and entertaining at the same time.

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Customer Service Week Day 4 – 2020

by Barbara Khozam | Oct 7, 2020 | Customer Service Training

Deliver White Glove Service. Today, look for a nice and wonderful customer and let them know just how nice and wonderful they are. When you acknowledge good people, whether face-to-face or virtually, you are sure to make their day a little brighter. For more...

Customer Service Week Day 3 – 2020

by Barbara Khozam | Oct 6, 2020 | Customer Service Training

Acknowledge a Dream Team Leader. Today, you’re going to do some digging. Look around for someone in a leadership position and acknowledge that person. And it doesn’t have to be someone in your office. Let that person know you appreciate her or him, and you’re sure to...

Customer Service Week Day 2 – 2020

by Barbara Khozam | Oct 5, 2020 | Customer Service Training

Do Something Nice, But Don’t Tell. Today, make some magic. For example, leave a flower on someone’s desk or even her or his favorite candy bar—and then, don’t say you did it! For more information on Barbara go to https://barbarakhozam.com/ or email...