How many times have you listened to others and completely spaced out while they were talking? And when they finish, they ask, “What would you do?” To which you stammer about not being sure and that you’d have to think about it. In today’s fast-paced, multi-tasking and...
How many times have you heard the words “Please Hold”? I bet every single time that you did, your level of frustration went up a notch or two. Other than sitting in bumper-to-bumper traffic on your way home from a long day of work, nothing is more irritating,...