By now, we’ve all heard the news about the flight attendant that lost his cool and evacuated out the emergency exit of the plane.  Although the pieces of the story vary, we all get the gist:  the combination of luggage falling on his head and rude passenger behavior caused this man to ‘lose it’. 
      It started me thinking.  Have I ever gotten so fed up teaching seminars that I would drink beer, cuss at the participants, then leave in the middle of the seminar and drive home?  Not yet, at least.   In fact, the thought has never even crossed my mind.  That flight attendant said he had thought about doing his dramatic exit  for the past 23 years!!!!! He definitely did NOT have ZAMitude.  ZAMitude would not have you doing a job that made you so miserable for so long – unless you had an outlet for your anger AND had something else to do that you enjoyed – like playing beach volleyball. 

Z-Tip:   If you are so upset with your job that you think about jumping out of airplanes every day for 23 years, perhaps it’s time for a new job.

Subscribe For Latest (and Greatest!) Updates

Get posts and videos on Customer Service, Leadership and Happy Pants, duh!

Invalid email address
We promise not to spam you. You can unsubscribe at any time.