Customer Service Speaker Inspires Audience to use Positive Attitudes to Impact People by Barbara Khozam | Feb 18, 2016 | Customer Service Speaker Positive attitudes are able to impact many. Never underestimate the power of positivity. Get Barbara's Monthly Patient Experience InsightsOne practical idea a month to close the gap between the experience you designed and the one patients get.Invalid email address We promise not to spam you. You can unsubscribe at any time.You're in. Watch your inbox for Barbara's next patient experience insight.