by Barbara Khozam | Mar 24, 2010 | Customer Service Training
Have you ever had one of those weeks where you had a million things to do and everything was urgent? That was week 11 for me. Perhaps I wasn’t as productive as I could have been the previous week? Perhaps I didn’t use my time management tools...
by Barbara Khozam | Mar 13, 2010 | Customer Service Training
As I mentioned on Facebook, last Friday and Saturday I participated in the Empowering Women’s Conference in Boise Idaho. This is an event that showcases 50 or so businesses either run or owned by women. AND there are 20 different professional developments...
by Barbara Khozam | Mar 4, 2010 | Customer Service Training
Last week I promised I would try the “stay in the moment” concept. So, I was in an airport focusing on the “now”. About 5 minutes before boarding I began wondering to myself “I wonder if this flight is full.” I kept thinking it...
by Barbara Khozam | Feb 25, 2010 | Customer Service Training
I’m addicted to watching the Olympics – winter, summer, it doesn’t matter. Thank goodness for the invention of the DVR! And, I don’t just watch it, I get into it. It’s probably similar to how people watch the Super Bowl. In fact, I have...
by Barbara Khozam | Feb 18, 2010 | Customer Service Training
Last Saturday I went to a good friend’s birthday party. My husband stayed home to “work on the house”. For some reason or other, I was in a particularly good mood. There were about 35 people attending, including children, and it was...
