by Barbara Khozam | Jan 15, 2010 | Customer Service Training
Recently I attended a 2-year old birthday party. It’s interesting watching the kids and even more entertaining watching their parents running after them. I felt sorry for the spouses that came with out their significant other. They never seemed to get a...
by Barbara Khozam | Jan 13, 2010 | Customer Service Training
If you aren’t fired with enthusiasm, you will be fired with enthusiasm. ~Vince Lombardi
by Barbara Khozam | Jan 12, 2010 | Customer Service Training
The other night, I was walking by the living room and observed my husband watching the show “Kitchen Nightmares” with the host, Chef Gordon Ramsey. My husband was laughing so loud that I had to see what was going on. (For those of you who don’t...
by Barbara Khozam | Jan 9, 2010 | Customer Service Training
“Happiness is not something ready made. It comes from your own actions.” The 14th Dalai Lama. That might explain a few things.
by Barbara Khozam | Jan 8, 2010 | Customer Service Training
My first experiment of my 365 day project was to make a conscious effort to SMILE. Will people look at me funny? Will mothers grab their children and run? We shall see. AND I purposely chose to wear sweat pants, a sweat shirt, my hair in a pony-tail and very...