Barbara Khozam - Barbara Khozam, Customer Service Speaker

How shutting off your TV can help you feel better

by Barbara Khozam | Oct 21, 2020 | Customer Service Training

Do you watch the news every day? Do you come home from work and immediately turn on the TV? and then sit and watch it until bedtime? And for many of us, because of the pandemic and having to shelter in place at home, do we watch TV all day long? In this video,...

Customer Service Week Day 5 – 2020

by Barbara Khozam | Oct 8, 2020 | Customer Service Training

Recognize Yourself. Today is ALL ABOUT YOU! Take some time to recognize yourself today. You are doing great things like turning around customers, clients, or patients. Take a deep breath and thank yourself for all those good things you do, and then do something that...

Customer Service Week Day 4 – 2020

by Barbara Khozam | Oct 7, 2020 | Customer Service Training

Deliver White Glove Service. Today, look for a nice and wonderful customer and let them know just how nice and wonderful they are. When you acknowledge good people, whether face-to-face or virtually, you are sure to make their day a little brighter. For more...

Customer Service Week Day 3 – 2020

by Barbara Khozam | Oct 6, 2020 | Customer Service Training

Acknowledge a Dream Team Leader. Today, you’re going to do some digging. Look around for someone in a leadership position and acknowledge that person. And it doesn’t have to be someone in your office. Let that person know you appreciate her or him, and you’re sure to...

Customer Service Week Day 2 – 2020

by Barbara Khozam | Oct 5, 2020 | Customer Service Training

Do Something Nice, But Don’t Tell. Today, make some magic. For example, leave a flower on someone’s desk or even her or his favorite candy bar—and then, don’t say you did it! For more information on Barbara go to https://barbarakhozam.com/ or email...