You can’t remember what you ate for breakfast, yet they expect you to know product details. Negative Ned Says… “I don’t know much about my company other than what day I get paid and what time my lunch break is. I don’t need to know any more than that, do I? Most...
It’s just not in your job description. Negative Ned Says… “When a customer leaves, I’m relieved — especially if he leaves mad. He’s out of my hair! As far as I’m concerned, that’s the end of it. I don’t see why I need to follow up to ensure he comes back. It’s...
Okay, I’m going to admit it. I just had another birthday. But, I’m not big on celebrating my birthday: I don’t like big parties, lots of presents, or people fussing over me. But, I do like it when people simply remember to wish me a happy birthday....
It’s just easier this way. Negative Ned Says… “If someone asks me a question and I don’t know the answer, I’m perfectly willing to say, ‘I don’t know.’ I’m just being honest! (Although, sometimes, I guess at the answer so they don’t think I’m dumb — or I take...
I found this article on the internet and thought I would pass it along. Feel free to leave your comments at the bottom. The complete company rankings Here’s a look at the methodology and full results of the MSN Money-JZ Analytics customer service survey for...
