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It’s better to give than to receive
It’s the holiday season. A time of massive shopping for “the day,” but what if we focused on giving with no expectation of getting anything in return? I bet we would gain something even better—a feeling of pride, happiness, and deep fulfillment. Real World Story:...
Life Lessons In Simply Being Nice
People can be downright negative and mean. Negativity is so commonplace and has been so ubiquitous throughout human history that we have developed ways to explain all sorts of negative behaviors and bad manners—even to the point of excusing them. We use catch phrases...
Customer Service Expert Barbara Khozam Changes Negative Attidudes
Attitude changing, negativity erasing presentation given by Barbara Khozam is praised in this glowing testimonial.
A special message inside
To all my family and friends, Thanksgiving is my favorite holiday of the year because I get to pause and give thanks to all of YOU. I appreciate each and every one of you and am grateful that we’re connected and supporting each other. I wish you much health and...
Customer Service Training Expert Barbara Khozam Changes Attitudes and Brings Positive Outcomes
A negative attitude is more contagious than a positive one, and negativity breeds negativity. Your brain is wired for survival, so it will react to protect you from whatever’s out to hurt you. The good news is that you have full control over your attitude. You can...
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