Blog
Barbara’s Blog
Follow
Subscribe
Customer Service Tips: 7 Ways To Improve Your Skills TODAY
Like any other skill, if you don't keep on top of your customer service skills, they will get dull and less effective. Sharpen your skills with these 7 customer service tips. AUGUST 21, 2013 Listen: You need to sharpen your customer service skills. Even if you're an...
Should All Employees Be Trained in Customer Service
Imagine wowing your customers in such a way that you virtually eliminate the competition and then imagine that company is you? My answer might surprise you. Watch the video below to hear how you should handle customer service training within your...
Customer Service Tips | Skills You Need
Regardless of the type of contact that you have with customers, whether it is over the phone, face-to-face, in a restaurant or shop, in an office or financial institution, in the entertainment or tourist industries, good customer service skills help everybody. A...
How to Deliver Good Customer Service Consistently
Imagine wowing your customers consistently in a way that makes your brand unforgettable? Now imagine if that company was yours! How can you do this and consistently deliver good customer service consistently? Number one: Hire the right people! Hear all...
6 Ways Social Media Is Key to Your Customer Service Strategy
Social media is more than just a way to market your company; it is a platform to have a two-way conversation with your patrons and should be part of your overall customer service strategy. They ask, you answer. They complain, you explain. They thank you, and you can...
Let’s Talk About Your Event