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Richard Branson On Customer Service – Business Insider
As chair of the massive Virgin Group, Richard Branson can't possibly stay on top of everything going on at each of his companies, which include airlines, a mobile service provider, and an upcoming hotel chain. But to ensure that his customer service employees are...
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Six Ways To Check Your Customer Service
The more infоrmаtiоn уоu hаvе frоm уоur сuѕtоmеrѕ, thе better. Hеrе are ѕix wауѕ tо get fееdbасk ѕо уоu knоw what сuѕtоmеrѕ think оf your business. Cuѕtоmеr thinking аbоut fееdbасk орtiоnѕ Whеn уоu hаvе ассurаtе, balanced аnd wоrthwhilе infоrmаtiоn frоm уоur...
Comcast ’embarrassed’ by customer service rep
PHILADELPHIA (AP) -- Cable and Internet giant Comcast is apologizing after a tech-savvy California customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a customer service representative to disconnect his service. The...
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