Customer Service / Patient Experience Can Make Or Break A Business
Keynote Sessions
Barbara brings this topic to life with a compelling and captivating keynote. Sometimes it can be hard for employees to understand and act on the customer experience. But Barbara makes it educational and entertaining at the same time.
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Customer satisfaction
How Do People Respond After Seeing Barbara On Stage?
Videos & Reviews
Blog
Are you Intentionally Delivering BAD Customer Service?
Cover Story Ric Thompson and Barbara Khozam Click here for complete article: https://www.smallbusinessceomagazine.com/currentissue.asp?showdate=1/1/2012
Hey, Cynthia Magg interviewed me for The
Hey, Cynthia Magg interviewed me for The Athlete's Mindset. Check it out! https://ow.ly/6i6dy
Beware: Payless often means Pay More!!!!!
It wasn't one person, it was three. It didn't happen once, but three times. It must be a company requirement or something. To what am I referring? Poor customer service and overcharging. That's what I'm talking about. Here comes the story: Company name: Payless...
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