What topics does Barbara Khozam cover in her keynote speeches?

Barbara Khozam focuses on customer service and patient experience in her keynote speeches. She provides actionable insights that help businesses improve their customer interactions and enhance overall satisfaction, making her sessions valuable for professionals in various industries.

How can I benefit from Barbara's resources on customer service?

Visitors can download valuable materials that offer practical strategies for improving customer service. These resources are designed to equip businesses with the tools needed to elevate customer interactions and drive better business outcomes.

Who is the ideal audience for Barbara's training sessions?

Barbara's training sessions are ideal for professionals and businesses looking to enhance their customer service strategies. This includes managers, team leaders, and customer-facing staff who want to improve their skills and positively impact customer satisfaction.

What can I expect from attending Barbara's speaking engagements?

Attendees can expect to gain insights into effective customer service practices and patient experience strategies. Barbara's engaging presentations are designed to inspire action and provide practical tools that can be implemented immediately for improved results.

How can I learn more about Barbara's approach to customer service?

You can explore Barbara's homepage for detailed information on her expertise, keynote topics, and available resources. This will give you a comprehensive understanding of her approach and how it can benefit your organization.

Customer Service Speaker | Barbara Khozam

Customer Service / Patient Experience Can Make Or Break A Business

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Barbara brings this topic to life with a compelling and captivating keynote. Sometimes it can be hard for employees to understand and act on the customer experience. But Barbara makes it educational and entertaining at the same time.

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Customer Service Week 2021 – Day 5

by Barbara Khozam | Oct 8, 2021 | Customer Service Training

Today’s HEART word is Thank you. Saying Thank you is the easiest form of acknowledging someone else’s service to us—or gift or compliment or gesture. Always thank customers and fellow co-workers after you interact with them—if only for the mere fact they shared some...

Customer Service Week 2021 – Day 4

by Barbara Khozam | Oct 7, 2021 | Customer Service Training

Today’s HEART word is Refresh. To refresh is to re-set our bodies and minds back to a state of balance. Many of our daily tasks can be routine and monotonous. After a while, this can weigh heavily on us. So, today, make an effort to get out of your rut and try...

Customer Service Week 2021 – Day 3

by Barbara Khozam | Oct 6, 2021 | Customer Service Training

Today’s HEART word is Attitude. Attitude is how we see others and how we treat them based on our perceptions of them, and it can be either positive or negative. If you start to sense a bad attitude creeping in on you, acknowledge what you are feeling and why. Then...