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Customer Service / Patient Experience Can Make Or Break A Business

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Barbara brings this topic to life with a compelling and captivating keynote. Sometimes it can be hard for employees to understand and act on the customer experience. But Barbara makes it educational and entertaining at the same time.

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Customer Service Week Day 2 – 2020

by Barbara Khozam | Oct 5, 2020 | Customer Service Training

Do Something Nice, But Don’t Tell. Today, make some magic. For example, leave a flower on someone’s desk or even her or his favorite candy bar—and then, don’t say you did it! For more information on Barbara go to https://barbarakhozam.com/ or email...

Customer Service Week Day 1 – 2020

by Barbara Khozam | Oct 4, 2020 | Customer Service Training

Be Thankful. Today, thank someone you work with. For example, write a Thank You! note to let a co-worker know you appreciate her or him. For more information on Barbara go to https://barbarakhozam.com/ or email Courses@BarbaraKhozam.com

How to Measure Service

by Barbara Khozam | Sep 24, 2020 | Customer Service Training

If you’re curious as to what your customer think of your customer service, you must do this very important skill. Watch this video for the simple, yet poignant, answer. As my gift to you for watching, click here to receive your FREE copy of my 21-point customer...