What topics does Barbara Khozam cover in her keynote speeches?

Barbara Khozam focuses on customer service and patient experience in her keynote speeches. She provides actionable insights that help businesses improve their customer interactions and enhance overall satisfaction, making her sessions valuable for professionals in various industries.

How can I benefit from Barbara's resources on customer service?

Visitors can download valuable materials that offer practical strategies for improving customer service. These resources are designed to equip businesses with the tools needed to elevate customer interactions and drive better business outcomes.

Who is the ideal audience for Barbara's training sessions?

Barbara's training sessions are ideal for professionals and businesses looking to enhance their customer service strategies. This includes managers, team leaders, and customer-facing staff who want to improve their skills and positively impact customer satisfaction.

What can I expect from attending Barbara's speaking engagements?

Attendees can expect to gain insights into effective customer service practices and patient experience strategies. Barbara's engaging presentations are designed to inspire action and provide practical tools that can be implemented immediately for improved results.

How can I learn more about Barbara's approach to customer service?

You can explore Barbara's homepage for detailed information on her expertise, keynote topics, and available resources. This will give you a comprehensive understanding of her approach and how it can benefit your organization.

Customer Service Speaker | Barbara Khozam

Customer Service / Patient Experience Can Make Or Break A Business

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Customer Service Speaking Topics

Keynote Sessions

Barbara brings this topic to life with a compelling and captivating keynote. Sometimes it can be hard for employees to understand and act on the customer experience. But Barbara makes it educational and entertaining at the same time.

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Customer Service Week Day 1 – 2020

by Barbara Khozam | Oct 4, 2020 | Customer Service Training

Be Thankful. Today, thank someone you work with. For example, write a Thank You! note to let a co-worker know you appreciate her or him. For more information on Barbara go to https://barbarakhozam.com/ or email Courses@BarbaraKhozam.com

How to Measure Service

by Barbara Khozam | Sep 24, 2020 | Customer Service Training

If you’re curious as to what your customer think of your customer service, you must do this very important skill. Watch this video for the simple, yet poignant, answer. As my gift to you for watching, click here to receive your FREE copy of my 21-point customer...

Customer Service Tips and Tricks for the Phone

by Barbara Khozam | Sep 9, 2020 | Customer Service Training

Have you ever called a company and immediately been put on hold? If so, how does that make you feel? In this quick video, you'll learn simple and effective customer service tips for putting people on and off hold. As my gift to you for watching, click here to receive...