by Barbara Khozam | Jan 21, 2016 | Customer Service Speaker
I’m sorry to report, but I guess it’s true. Good manners are dead. And I’m not talking about the rigid and overly cumbersome manners of the Victorian or post-Edwardian era depicted in Downton Abbey. I’m talking about the simple social graces of listening, caring and...
by Barbara Khozam | Jan 14, 2016 | Customer Service Speaker
It’s official. I love Albuquerque. From the moment I arrived until the second I left, I was treated like a queen—and what girl doesn’t want that? Real World Story: I was booked for a live morning interview with an Albuquerque local TV station. My schedule was tight,...
by Barbara Khozam | Jan 7, 2016 | Customer Service Consultant
Barbara getting the crowd into the presentation in Kuala Lumpur.
by Barbara Khozam | Jan 1, 2016 | Customer Service Consultant
New Year. New Focus. New Opportunities. New Chances to Help Others. Here’s to a “NEW” year for us all!
by Barbara Khozam | Dec 25, 2015 | Customer Service Speaker
Happy holidays and warm tidings to one and all! During the last couple of months, I’ve written about making the holidays just a little nicer for everyone you encounter, the power of positivity and being nice, and the benefits of giving over receiving. So, this holiday...
