by Barbara Khozam | Nov 26, 2014 | Customer Service Escondido
Once when I’d been camping and away from running water, my hair got really, really dirty; it felt like there could be earthworms living in it. When I was finally home and under the blissful flow of the shower head, my temptation was to wash that grubby hair eight or...
by Barbara Khozam | Nov 26, 2014 | Customer Service Training
If you’d like to work with Barbara, schedule a FREE consultation today to discuss your needs!
by Barbara Khozam | Nov 25, 2014 | Customer Service Escondido
Gооd сuѕtоmеr service iѕ the lifеblооd оf аnу buѕinеѕѕ. You саn offer promotions аnd slash рriсеѕ to bring in аѕ mаnу nеw сuѕtоmеrѕ аѕ уоu wаnt, but unless you саn gеt some оf thоѕе сuѕtоmеrѕ to come back, уоur buѕinеѕѕ wоn’t be рrоfitаblе fоr lоng. Gооd...
by Barbara Khozam | Nov 25, 2014 | Customer Service Escondido
Here’s a paradox of customer service training and customer service leadership. On the one hand, one of the keys to giving great customer service–profitable service that builds your company–is to be sure your employees know to make it clear to customers that they take...
by Barbara Khozam | Nov 24, 2014 | Customer Service Training
If you’d like to work with Barbara, schedule a FREE consultation today to discuss your needs!