Customer service may soon be a thing of the past at big-box stores
Browsing books at a bookstore. Watching a movie at a drive-in. Picking up your photos at the Fotomat. Reading a newspaper. Going to the bank. Eating out at a restaurant. Disco roller skating, for the love of Pete! All things that are now obsolete, or nearly. But we...
The Carbon copy of exceptional customer service
On a recent Friday morning, I woke up with a sore throat. Despite the discomfort, I made it through the day, but I was extremely tired all day long. I was slated as an announcer for the local Oceanside parade on Saturday. Although my throat was VERY sore, I was able...
Face yoga company’s customer service that’s a pain in the neck
Please don’t judge me. Yes, I tried face yoga. I know some of you have tried goat yoga, and you didn’t see me pointing fingers! Did you know our faces and necks have 68 muscles? And like any muscle in our body, face muscles need to be exercised in order to maintain...