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How to speak up without throwing up – Presentation skills from a professional speaker
Does the thought of having to speak in front of a room full of people frighten you? Has this fear kept you from advancing in your career? Not to worry. By following my four simple steps, you can learn how to present expert presentations—flawlessly, with enthusiasm and...
Barbara Khozam Customer Service Expert with Energy and Tangible Tips
Suzy Garcia, Area 9 Governor of Toastmasters International talks about how much she really enjoyed Barbara's presentation that included tangible tips and so much energy
Customer Service Speaker Inspires Audience to use Positive Attitudes to Impact People
Positive attitudes are able to impact many. Never underestimate the power of positivity.
Double sweet treat(ment) at the Phoenix Doubletree
Have you ever been so pleasantly surprised by great customer service that you felt the need to tell people about it? This is one such story. Real World Story: It was just another day of travel, or so I thought. On business recently, I arrived in Phoenix, went to the...
Customer Service Training Expert Barbara Khozam The Power of a Positive Attitude
A negative attitude is more contagious than a positive one, and negativity breeds negativity. Your brain is wired for survival, so it will react to protect you from whatever’s out to hurt you. The good news is that you have full control over your attitude. You can...
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