What topics does Barbara Khozam cover in her keynote speeches?

Barbara Khozam focuses on customer service and patient experience in her keynote speeches. She provides actionable insights that help businesses improve their customer interactions and enhance overall satisfaction, making her sessions valuable for professionals in various industries.

How can I benefit from Barbara's resources on customer service?

Visitors can download valuable materials that offer practical strategies for improving customer service. These resources are designed to equip businesses with the tools needed to elevate customer interactions and drive better business outcomes.

Who is the ideal audience for Barbara's training sessions?

Barbara's training sessions are ideal for professionals and businesses looking to enhance their customer service strategies. This includes managers, team leaders, and customer-facing staff who want to improve their skills and positively impact customer satisfaction.

What can I expect from attending Barbara's speaking engagements?

Attendees can expect to gain insights into effective customer service practices and patient experience strategies. Barbara's engaging presentations are designed to inspire action and provide practical tools that can be implemented immediately for improved results.

How can I learn more about Barbara's approach to customer service?

You can explore Barbara's homepage for detailed information on her expertise, keynote topics, and available resources. This will give you a comprehensive understanding of her approach and how it can benefit your organization.

Customer Service Speaker | Barbara Khozam

Customer Service / Patient Experience Can Make Or Break A Business

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Keynote Sessions

Barbara brings this topic to life with a compelling and captivating keynote. Sometimes it can be hard for employees to understand and act on the customer experience. But Barbara makes it educational and entertaining at the same time.

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How to Improve Survey Scores

by Barbara Khozam | Nov 11, 2020 | Customer Service Training

Learn simple tips and tricks to improve customer service survey scores that won't break the bank. Hear a tip and listen to a story that illustrates the point in this video. As my gift to you click here to receive your FREE copy of my 21-point customer service...

How shutting off your TV can help you feel better

by Barbara Khozam | Oct 21, 2020 | Customer Service Training

Do you watch the news every day? Do you come home from work and immediately turn on the TV? and then sit and watch it until bedtime? And for many of us, because of the pandemic and having to shelter in place at home, do we watch TV all day long? In this video, you'll...

Customer Service Week Day 5 – 2020

by Barbara Khozam | Oct 8, 2020 | Customer Service Training

Recognize Yourself. Today is ALL ABOUT YOU! Take some time to recognize yourself today. You are doing great things like turning around customers, clients, or patients. Take a deep breath and thank yourself for all those good things you do, and then do something that...