The verdict is in. Smiling makes you appear friendly. And friendliness makes people feel welcome. Case closed. Smiling makes the customer feel good, but there are benefits to you, too. Smiling promotes a positive attitude. It also makes you look younger and more...
Real World Story: I was late for breakfast. The morning meal service ended at 9:30, and the time now was 9:25. I raced down to the restaurant and crossed the threshold at 9:26. I was expecting to be greeted by the restaurant staff with a heavy sigh and an attitude...
Zander, of The Rock Church speaks of the amazing presentation Barbara Khozam shared. Zander encourages viewers to hire Barbara today to motivate and teach principles of success
It all starts with attitude. If you don’t like what you’re doing customers will notice–it’s written all over your face. (pg 5) If you choose to be happy, you will be happy, enabling you to make your customers happy. And guess what? Happiness is contagious as...
