Real World Example: It was a normal day at the airport, or so I thought. I was flying out of the San Diego airport on my way to Salt Lake City. I was on my way to the gate when I heard music. Loud music. As I looked to see where it was coming from, I saw Southwest...
Cover Story Ric Thompson and Barbara Khozam Click here for complete article: https://www.smallbusinessceomagazine.com/currentissue.asp?showdate=1/1/2012
Since I’ve gotten so many requests, I am posting a summary of my lighthearted Toastmaster speech about Holiday Spirit. Ah, the holiday season. I just love the sweet smell of pine from the Christmas trees. And the beautiful, twinkling lights hanging from the...
Over the past ten years, I’ve presented to thousands of people from hundreds of organizations, representing different levels of the organization. However, recently, I did my first presentation to a group where 100% of the participants were...