Barbara Khozam, Customer Service Speaker
  • Speaking
  • Coaching
  • Training
  • Blog
  • About
    • Meet Barbara
    • Media
    • Client List
    • Reviews
    • Videos
  • Contact
Select Page

Check out the latest news on my company.

by Barbara Khozam | May 15, 2012 | Customer Service Training

Check out the latest news on my company. I’m excited about this article. See what you think and vote for me. I need your support. https://ow.ly/aWkso

How Karaoke and Cookies Create Captivated Customers

by Barbara Khozam | Mar 1, 2012 | Customer Service Escondido, Customer Service Training

Real World Example: It was a normal day at the airport, or so I thought. I was flying out of the San Diego airport on my way to Salt Lake City. I was on my way to the gate when I heard music. Loud music. As I looked to see where it was coming from, I saw Southwest...

Are you Intentionally Delivering BAD Customer Service?

by Barbara Khozam | Jan 5, 2012 | Customer Service Escondido, Customer Service Training

Cover Story Ric Thompson and Barbara Khozam Click here for complete article: https://www.smallbusinessceomagazine.com/currentissue.asp?showdate=1/1/2012

Hey, Cynthia Magg interviewed me for The

by Barbara Khozam | Sep 1, 2011 | Customer Service Training

Hey, Cynthia Magg interviewed me for The Athlete’s Mindset. Check it out! https://ow.ly/6i6dy

Week 50 – How to keep “Bah Humbug” out of your Holiday Spirit.

by Barbara Khozam | Dec 16, 2010 | Customer Service Training

Since I’ve gotten so many requests, I am posting a summary of my lighthearted Toastmaster speech about Holiday Spirit.  Ah, the holiday season.  I just love the sweet smell of pine from the Christmas trees. And the beautiful, twinkling lights hanging from the...

Week 46 – Physicians are humans too – and some even have ZAMitude!

by Barbara Khozam | Nov 19, 2010 | Customer Service Training

Over the past ten years,  I’ve presented to thousands of people from hundreds of organizations, representing different levels of the organization.  However, recently, I did my first presentation to a group where 100% of the participants were...
« Older Entries
Next Entries »
  • Customer Service Keynote Speaker
  • Customer Service Coach
  • Patient Experience Courses
  • Customer Service Blog
  • Meeting Planners
  • About Barbara
  • Partial Clients
  • Rave Reviews
  • In the Media
  • Videos
Barbara Khozam Inc. Logo Black

1835 A.S. Centre City Pkwy #108
Escondido, California 92025

619.572.1117

Contact Barbara
  • Follow
  • Follow
  • Follow
  • Follow

Privacy Policy    /   Terms & Conditions

© 2026 Barbara Khozam, Inc. All Rights Reserved
x
Are "Difficult" customers making you crazy?
Learn how to turn angry customers into loyal ones in 6 easy steps

...while saving your sanity in the process!

We promise not to spam you. You can unsubscribe at any time.  Privacy Policy
Invalid email address
Thanks for registering for a free eBook! Please check your inbox and spam filters!